CoreVoice recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on the following websites: https://www.corevoice.in, https://app.corevoice.in, and other online and offline sources that are owned by CoreVoice.
CoreVoice is a property of Corebook Consulting Pvt Ltd, an Indian Company registered under the Companies Act, 2013 having its registered office at Oak 503, SJR Park Vista, Harlur Road, Bangalore 560102.
Information we collect
Contact information: We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.
Payment and billing information: We might collect your billing name, billing address and payment method when you buy or book an item from us. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner - which may change from time to time.
Information you post: We collect information you post in a form on our website or on a third-party social media site belonging to CoreVoice.
Demographic information: We may collect demographic information about you, your likes, your engagement with our websites, or any other information provided by you during your use of our website. We might collect this as a part of a survey also.
Other information: If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you: We collect information directly from you when you fill a form, register for an event, make a booking or purchase. We also collect information if you post a comment on our websites or ask us a question through phone, email or WhatsApp. When you interact with us on WhatsApp, we collect your responses.
We collect information from you passively: We use tracking tools like (but not limited to) Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties: For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions. We might use your information to confirm your registration or payment. We may use your information while responding to questions you ask us.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We use information to send you transactional communications. We might send you emails, SMS and WhatsApp messages about your account, or your booking or purchase.
We use information as otherwise permitted by law.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online and offline processes or payment processors or transactional message processors. Some vendors may be located outside of India.
We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling any purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.
We will share information with our business partners. This may include an OEM, a bank, a NBFC, a Financial institution, a credit bureau, or a third party who provides a service that is required for us to service our obligation to you. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email email@example.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email, SMS and WhatsApp about your purchases.
Third party sites
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr Amrutash Misra
SJR Park Vista, Harlur Road
If you have any questions about this Policy or other privacy concerns, you can also email us at firstname.lastname@example.org
Updates to this policy